Smart Water Meter Pilot

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Smart Water Meters are being trialled in the Byron Shire

A smarter way to understand water consumption.

Smart water meters provide hourly water consumption data automatically, directly and securely.

Council's Smart Water Meter pilot project is a 12-month study of two areas in the Byron Shire to determine how smart water meters can best work in our community.

The two areas for the pilot study are:

  1. East Mullumbimby (potable water users, commercial and residential); and
  2. Byron Bay (bulk recycled water users only).

The pilot project will involve installation of approximately 400 smart water metering devices. Minor plumbing work may be required in some cases, however all work and materials for this pilot project will be at no cost to property owners.

Although water meters are a Council asset, installation works may require access to private property and water supply may temporarily be disrupted. Council will contact property owners prior to works commencing.

Smart water meters will help:

  • identify leaks earlier;
  • save water, money and potential damage; and
  • optimise the water network and supply to customers.

Council is considering the smart water meter technology for a potential Shire-wide rollout in the future and the pilot project will help assess its viability.

Do you have questions about smart water meters or this project?

Take a look at the supporting information and submit your question using the Q&A tool, or email us.

We will respond via this site (or personally if you’d like your question kept private).

Your questions will help Council make decisions on the next stage of the project.

Supporting info:


How do smart water meters work? The meter registers water use and transmits the data. The data can be viewed by Council and you*. Any leaks can be identified quickly and repaired. Water and money saved! *Customer portal functionality will not be available with the pilot project.How do smart water meters work?
  • The meter registers water use and transmits the data.
  • The data can be viewed by Council and you*.
  • Any leaks can be identified quickly and repaired.
  • Water and money saved!
*Customer portal functionality will not be available with the pilot project.

How smart water meters help everyone Helps you identify leaks earlier. Helps you save water, money and potential damage. Helps optimise the water network and your supply.

How smart water meters help everyone:

  • Helps you identify leaks earlier.
  • Helps you save water, money and potential damage.
  • Helps optimise the water network and your supply.


A smarter way to understand water consumption.

Smart water meters provide hourly water consumption data automatically, directly and securely.

Council's Smart Water Meter pilot project is a 12-month study of two areas in the Byron Shire to determine how smart water meters can best work in our community.

The two areas for the pilot study are:

  1. East Mullumbimby (potable water users, commercial and residential); and
  2. Byron Bay (bulk recycled water users only).

The pilot project will involve installation of approximately 400 smart water metering devices. Minor plumbing work may be required in some cases, however all work and materials for this pilot project will be at no cost to property owners.

Although water meters are a Council asset, installation works may require access to private property and water supply may temporarily be disrupted. Council will contact property owners prior to works commencing.

Smart water meters will help:

  • identify leaks earlier;
  • save water, money and potential damage; and
  • optimise the water network and supply to customers.

Council is considering the smart water meter technology for a potential Shire-wide rollout in the future and the pilot project will help assess its viability.

Do you have questions about smart water meters or this project?

Take a look at the supporting information and submit your question using the Q&A tool, or email us.

We will respond via this site (or personally if you’d like your question kept private).

Your questions will help Council make decisions on the next stage of the project.

Supporting info:


How do smart water meters work? The meter registers water use and transmits the data. The data can be viewed by Council and you*. Any leaks can be identified quickly and repaired. Water and money saved! *Customer portal functionality will not be available with the pilot project.How do smart water meters work?
  • The meter registers water use and transmits the data.
  • The data can be viewed by Council and you*.
  • Any leaks can be identified quickly and repaired.
  • Water and money saved!
*Customer portal functionality will not be available with the pilot project.

How smart water meters help everyone Helps you identify leaks earlier. Helps you save water, money and potential damage. Helps optimise the water network and your supply.

How smart water meters help everyone:

  • Helps you identify leaks earlier.
  • Helps you save water, money and potential damage.
  • Helps optimise the water network and your supply.


  • CLOSED: This survey has concluded.

    Your responses to the 10 questions in this survey will assist Council with planning for the next stage of this project. 

    The survey will close on  29 July 2020. There will also be more opportunities for the community to be involved in the project throughout the Pilot, watch this space! 

    Take Survey
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